1. Is Crush+Kick a legitimate online store?
Yes, absolutely! π Crush+Kick is a South African online sneaker store created for women who love fresh, fashionable and statement-making sneakers. You can shop our collections directly through our official website at Crushandkick.com. If you have any questions before or after placing your order, our team is here to help you.
Shop with confidence. Your order is important to us, from checkout to delivery.
2. How do I know I will actually receive my sneakers?
We understand that trust is important when shopping online, especially when ordering from a store for the first time. Once your payment has been confirmed, we typically process your order within 1 working day. After your parcel has been dispatched, you'll receive tracking information so that you can follow your sneakers on their journey to you.
And if you need help along the way, you can contact the Crush+Kick team directly at anita@crushandkick.com or helga@crushandkick.com.
3. How long will it take to receive my order?
We know you can't wait to get your kicks! π
Orders are typically processed within 1 working day (24 hours) after payment has been confirmed. Once dispatched, delivery usually takes approximately 2β3 working days, depending on your location. Remote and outlying areas may take a little longer.
We'll send you tracking information once your order is on its way.
4. How much does delivery cost?
Here's some good news: orders over R1,000 qualify for FREE delivery. π
5. Will I be able to track my order?
Yes! Once your order has been dispatched, you will receive tracking information so you can follow your parcel's journey.
Please make sure your delivery address and contact details are correct when ordering to help ensure your parcel reaches you without unnecessary delays.
6. What size sneaker should I order?
We want your Crush+Kick sneakers to look and feel amazing.
Select your usual sneaker size unless the individual product description recommends otherwise. If you're unsure about sizing before ordering, simply get in touch with us and we'll gladly help you choose the best size.
Not sure? Ask us before you order. We'd rather help you get it right the first time.
7. Are the sneakers I see online actually available?
Our website showcases our current Crush+Kick collections and styles available to shop online, including ranges such as CRUSH, WILD, DREAM, VERVE, RELAXED, ROYAL and CLOUD.
Our collections are updated regularly, so if you've fallen in love with a pair, don't leave it too long! Crush+Kick stock is limited and exclusive, so a favourite style or size may not always stay available.
8. What happens if there's a problem with my order?
Don't stress. Talk to us. π¬
If something isn't right with your order or you have a delivery query, please contact us and we'll assist you.
π§ anita@crushandkick.com
π§ helga@crushandkick.com
9. Can I buy Crush+Kick sneakers anywhere else?
The safest way to shop is directly through our official website: Crushandkick.com.
You can also follow Crush+Kick on Facebook and Instagram to keep up with new styles, collections and updates. Crush+Kick's About page specifically directs customers to its social channels and the official online shop.
See it. Love it. Crush it. Kick it. π
10. Why should I shop with Crush+Kick?
Because sneakers should do more than finish an outfit. They should make you feel incredible wearing it.
Crush+Kick is all about fresh, fashionable sneakers with personality. From everyday styles to bold statement kicks, the collections are designed for women who want to have fun with fashion and step out confidently. The website describes the brand as combining luxe materials, bold colourblocking and comfort with statement-making style.
BORN TO CRUSH + BUILT TO KICK.